Returns & Exchanges
At HADES, we stand behind the quality of our garments and offer a seamless 30-day return window for all items in their original, unworn condition. Whether you need a different size or a complete refund, our streamlined process ensures your satisfaction remains our top priority.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and security seals remain intact.
Ship to the Underworld
Affix the prepaid shipping label provided in your portal and drop off the parcel at any authorized carrier location.
Quality Inspection & Refund
Once our team verifies the condition of your return, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing